FAQs

Questions & Answers About Your Language Study Abroad Program

FAQ: From Start to Booking

Who are language study abroad programs suitable for?

For high school students and adults who want to learn or improve their language skills.

Are language study trips also suitable for beginners?

Yes, our programs are suitable for all skill levels.

What does a language study trip involve?

Typically, a language study trip includes the language course, accommodations, travel, cultural or project-based activities, and organizational support for intensive language weeksfor school groups. The details vary depending on preferences, destination, and program.

Is it possible to take a language trip even on a tight budget?

Yes, Pierre Overall's goal is to offer high-quality language study abroad programs at affordable prices so that everyone can have access to this valuable experience.

How long does a language study trip last?

The duration varies depending on the program you choose: from five, six, or seven nights for the classic intensive language weeks “The Traveling Classroom” to completely flexible stays with our“à la carte”courses.

I'm planning an intensive language week for my class. What do I need to do?

Please send us your contact information, the name of the school, the grade level, the number of students, your desired destination, the length of stay, the dates, the type of trip, and any special requests. We will prepare a detailed quote for you.

I'd like to book an "à la carte" course. What do I need to do?

Please send us your contact information, the number of people (alone, with family, multiple people from a company, etc.), your desired destination, length of stay, dates, type of trip, and any special requests. We will create a customized quote for you.

Can I have a say in the program?

Yes, the “à la carte” courses and “The Traveling Classroom” can be tailored to specific destinations, learning objectives, proficiency levels, ages, and interests.
For the“Language Vacations”courses, we put together the program ourselves.

Do I need insurance?

Insurance is not automatically included, but it is strongly recommended. Upon request and at no additional cost, we’d be happy to arrange travel and cancellation insurance for you through our partner, Europäische Reiseversicherung.

Can I choose my own destination?

Among the destinations we offer, of course.

What should I do if I need more information?

On the one hand, it’s a good idea to browse through the FAQs. On the other hand, we’re happy to answer any questions you may have in person. Just fill out the form in the Contact section, send us an email, or give us a call!

FAQ After Booking

What documents do I need?

EU citizens must present a valid travel document (identity card or passport). Non-EU citizens must present a valid passport and, if applicable, a valid residence permit (visa) for the Schengen Area. It is advisable to bring your health insurance card in case of illness.

How do I prepare before leaving?

It's best to use a checklist: documents, luggage, and practical information. Being well-prepared helps you set off feeling more relaxed and enjoy the experience more.

How do I prepare my students for the intensive language week?

A few weeks before departure, students should familiarize themselves thoroughly with the destination and the language or project week. Have your students do some research—for example, by talking to classmates who have already been on a language week or by looking online. What do they already know about the history of the destination? What interesting things are there in terms of music, theater, painting, sculpture, architecture, events, the job market, etc.? What particularly interests the students about the destination? What do they absolutely want to see or experience?

What can I tell the students in advance about private housing?

Private accommodations offer an affordable way to experience the host country in an authentic way. However, private accommodations are neither “host families” nor commercial bed-and-breakfasts or hotels! Just as every student is unique, so too are the hosts and their homes. Students must be aware of this, and their expectations must be adjusted accordingly. Our hosts are not “professional” landlords. They have regular jobs. They provide students with a place to sleep, bathroom facilities, and meals.

Can the students talk to their hosts?

If the students want to practice their language skills, they have to take the initiative themselves. Dinner is a good opportunity for this. The hosts are under no obligation to entertain their guests.

How can I make the language trip a success for my class?

The students—either individually or in small teams—should prepare thoroughly for various planned field trips. Once there, they can then serve as “guides” for their classmates. This can save a lot of money—and project weeks that the students themselves have helped plan and carry out are always a success!

How do the classes work for my class?

Our language instructors tailor their lessons to your needs, preferences, and requirements, which you provide to us in general terms in advance. The focus is on speaking and situational, communicative learning.

What do I need to bring to the classes?

Please bring your own pen and notepad. Course materials will be provided by our language instructors.

How much luggage can I bring on the trip?

As a general rule: Less is more. Keep in mind that when traveling by train or bus, you’ll need to be able to move and stow your luggage on your own. When traveling by plane, there are clear and strict baggage rules that vary by airline—and failing to comply with them is usually costly.

Who should I contact in an emergency?

The European emergency number (police, ambulance, fire department) is 112. All useful information is included in the travel documents we send you before departure. We recommend saving the most important emergency contacts in your cell phone.

Can I contact someone during my stay?

Yes, the travel documents include all the useful contacts for assistance and emergencies. There's always a local contact person.

FAQ for Students

Is private housing similar to a host family?

Private accommodations are neither exchange families nor commercial bed-and-breakfasts or hotels! Just as each guest is unique, so too are the hosts and their homes. They offer their guests what they have. Guests must be aware of this.

What is the difference between a host family and private housing?

Family is usually viewed as a community of parents and their children. We use the term “private lodging” because our hosts do not always fit this traditional definition of family. Often, they are younger or older single women, single mothers, young or older couples without children, etc.

Why Choose Private Housing?

Private accommodations offer an affordable way to experience the foreign language environment in a realistic setting.

What do you get with private housing?

A place to sleep, shared use of the restrooms, and meals. If you want to practice your language skills, you'll need to take the initiative. Dinner is a good opportunity to do so.

Are there any special rules you need to follow?

Please follow the house rules set by the hosts.

What language should you use when talking to your hosts?

As a general rule, guests should make an effort to speak the local language, even if they have roommates who speak the same native language. This shows respect for the hosts, helps improve foreign language skills, prevents misunderstandings, and helps guests feel a little more integrated into daily life.

What kind of meals are provided with private lodging?

The hosts provide a simple breakfast, which varies depending on the region. Depending on the arrangement, a hot dinner is also served around 7:00 p.m. Upon arrival, it’s best to discuss your meal preferences with the hosts—including any food intolerances or particular favorites.

What happens if I have special needs or food intolerances?

Just let us know when you register. We will then inform the host families. However, it’s important to talk to your host family again after you arrive to discuss your needs, food intolerances, and allergies in detail. This also requires a certain degree of personal responsibility—on the one hand, to talk to your host family, and on the other, to avoid eating foods that you can’t tolerate.

What if you're late for once?

The hosts must be notified in advance via WhatsApp, text message, or phone. We will provide the phone number with your travel documents.

What if you have problems at your private residence?

Minor issues should be resolved directly with the host. This gives younger guests the chance to act “like adults.” For example, if you want more, less, or a different meal; if the bathroom is clogged; if there’s annoying dust lying around somewhere; or similar issues, talk directly to the hosts and try to resolve the issue yourself! For more serious problems, contact Pierre Overall directly at +4315870518 or feedback@pierre-overall.com

How are things with smartphones and the Internet?

Some hosts—but not all—provide internet access at home. Free Wi-Fi is available in almost all restaurants, coffee shops, and public places. Use your smartphone and the internet sparingly, and try not to be constantly in touch with home. Take advantage of the opportunity to be in a country where a different language is spoken and to stand on your own two feet here!

What if I lose my cell phone?

If you lose your cell phone while you’re out and about and you’re alone, stay calm! Just go where you were planning to go anyway—to school, to your internship, or to your host family’s home. They’ll be able to help you there. On the other hand, if you set out to look for it on your own without any way to contact anyone, it’s inefficient, and it will cause a lot of people to worry unnecessarily.

How late can I stay out at night if I'm not yet of legal age?

As a general rule, the host country's rules regarding the protection of minors apply. If you're there with a school group: Whether you're allowed to go out after dinner—and until what time—is decided solely by your school and your teachers!

What about security?

All of our course locations are in safe areas. For example, Vienna is considered one of the safest cities in the world. As a general rule, you should exercise some caution against pickpockets in public places, subway stations, fast-food restaurants, etc.

Is there any guidance available when I'm on my way to the course location?

In addition to Google Maps—which isn't always entirely accurate when planning routes using public transportation—there are also local apps that can be very helpful for finding your way around—for example, when traveling from your private accommodation to school or for other trips within the city.

What should I do in an emergency?

The European emergency number is 112. The emergency numbers for the police, ambulance service, and fire department vary by country. You will receive the relevant information with your travel documents.

For school groups: If you encounter any other problems and the accompanying teachers cannot be reached immediately, please contact us. Please include your name and the name of the accompanying teacher.

Along with your travel documents, you will also receive an emergency contact number, which is generally available daily from 7:00 a.m. to 9:00 p.m.

Terms and Conditions of Participation

Terms and Conditions for Participation and Travel on Our Language Trips

FAQs

Questions & Answers About Your Language Study Trip

The Team

The Faces Behind Your Travel Experiences